Return Policy

At AuthorBillRappOnline.com, we want you to be completely satisfied with your purchase. Our return and exchange policy is simple, transparent, and designed to give you confidence when ordering.

🌎 Coverage

This policy applies to all orders shipped within the United States.

✅ Returns

Returns are accepted for both defective and non-defective products.

Items must be returned within 14 days of delivery.

Products must be new, unused, unopened, and in original packaging.

Non-returnable items include opened or used products, items not in original packaging, and all digital products, downloads, or services.

🔄 Exchanges

Exchanges are accepted for eligible products returned within 14 days of delivery.

📦 How to Return

All returns must be shipped by mail.

Customers are responsible for return shipping labels and costs.

To start a return: Email our support team at [email protected] with your order number. Include a clear photo of the issue (if defective). We will provide return instructions and the return address. Ship the product back within the allowed timeframe.

If approved, we will issue a replacement (if available) or a refund.

💲 Refunds

All refunds are processed in USD and returned to the original payment method.

Processing time is typically 5–10 business days after we receive your return.

No restocking fees apply.

🎁 Holiday Extension

During the holiday season, we may extend the return window. Any extended timelines will be clearly posted at checkout or in promotional materials.

🔹 Orders Placed Through Amazon

If you purchased your book through Amazon (unsigned paperback, hardcover, or digital editions), returns and refunds must be processed through Amazon’s return system:

Log in to your Amazon account.

Go to Your Orders.

Select the item and click Return or Replace Items.

More details: Amazon Returns

Amazon Support: Amazon Help

📧 Contact

For return instructions or For order issues: [email protected]

📍 Policy URL for Merchant Center Verification:
https://author.billrapponline.com/return-policy