Return Policy

At AuthorBillRappOnline.com, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

🌎 Coverage

This Return Policy applies to all orders shipped within the United States.

✅ Returns

We accept returns for both defective and non-defective products.

To be eligible for a return:

Items must be returned within 30 days of the delivery date.

Products must be new, unused, unopened, and in their original packaging.

Returned items must be in resalable condition.

The following items are not eligible for return:

Used or opened products

Products that are damaged due to customer use

Items not returned in their original packaging

Digital products, downloadable content, and services

🔄 Exchanges

Exchanges are not accepted.

If you receive a defective product, please contact us and we will work with you to resolve the issue.

📦 How to Return

All returns must be sent by mail.

Customers are responsible for:

Return shipping costs

Purchasing and printing their own return shipping label

To begin a return:

Email [email protected] with your order number.

If the item is defective, include a clear photo showing the issue.

We will provide return instructions and the appropriate return mailing address.

Mail your item within the 30-day return period.

💲 Refunds

Once your returned item has been received and inspected, approved refunds will be issued to your original method of payment.

Refunds are processed in U.S. Dollars (USD).

Approved refunds are typically processed within 3 business days after the returned item is received.

No restocking fees are charged.

Please note that your financial institution or credit card provider may require additional time to post the refund to your account.

📚 Orders Purchased Through Amazon

If your book was purchased through Amazon (including paperback, hardcover, Kindle, or other Amazon editions), all returns and refunds must be processed directly through Amazon in accordance with Amazon's return policy.

To request a return:

Sign in to your Amazon account.

Navigate to Your Orders.

Select the item.

Choose Return or Replace Items and follow Amazon's instructions.

For additional assistance, visit Amazon's Help Center.

📧 Contact Us

For questions about returns or order issues, please contact:

Email: [email protected]

Merchant Center Policy URL

https://author.billrapponline.com/return-policy